Nurse practitioner services in the emergency department have beneficial effects on quality of care, patient satisfaction and waiting time

Added June 2, 2020

Citation: Jennings N, Clifford S, Fox AR, O’Connell J, Gardner G. The impact of nurse practitioner services on cost, quality of care, satisfaction and waiting times in the emergency department: a systematic review. International journal of nursing studies. 2015 Jan 1;52(1):421-35.

Free to view: No

What is this? The COVID-19 pandemic is placing a strain on health systems and healthcare workers. Existing research on task shifting, such as nurse practitioners delivering services in the emergency department, might provide useful information for policy makers.

In this systematic review, the authors searched for research evaluating the use of nurse practitioners in adult emergency care. They restricted their searches to articles published in English and did their more recent search in March 2013. They included 2 quasi-randomized controlled trials and 10 observational studies.

What was found: Use of an emergency nurse practitioner service is associated with benefits for quality of care, patient satisfaction and waiting times.

The outcomes of a cost benefit analysis of using an emergency nurse practitioner service are uncertain.


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